Keynoting for Coach’s Store Manager Conference

Yessssss!! Standing ovation and huge gratitude from me. The energy at the Coach Store Manager Conference was on fire!! Do you like people who give you energy—and bring out your best? I do! This is why I was so excited to keynote my 4th(!) event for Coach and their amazing leaders and visionaries.

This event was special because I got to speak directly to the leaders who make it happen at every store in North America—and a throughline for the entire event was unlocking generational potential! The focus was perfect because these great store leaders create amazing in-store experiences, unlock team member talent, and represent the brand in their communities. They truly meet customers right where they are: in their retail stores!

In my keynote, we dove deep into the Gen Z landscape—discussing their evolving place as customers, brand fans, and trendsetters. These store managers are on the frontline, navigating generational nuances every day, and their passion for creating a seamless experience shines through.

The energy in the ballroom? Unforgettable. This team of retail leaders knows how to make an education and professional growth gathering feel like a celebration of shared purpose and vision.

A highlight for me was sharing a photo of Rya overwhelmed with surprise from the unexpected gift Coach sent her. I love that their brand is creating memorable experiences for every generation! I am proud to be a small part of their exciting journey and inspiring conference—and for my fourth time collaborating with Coach.

Consulting Gen Z Generations Leadership Millennials Millennials (Gen Y) Trends Zconomy Zillennials